## What Is Digital Accessibility?

Digital accessibility refers to a set of best practices—functional, visual, technical, and editorial—that ensure digital content (websites, mobile applications, PDFs, etc.) is usable by all, including people with disabilities.  
  
An accessible website allows users to:

- Customize the display (e.g., enlarge text, change fonts, adjust contrast, disable animations)
- Navigate with assistive technologies (e.g., screen readers, braille displays)
- Use the site without a mouse (via keyboard, switches, or touch screen)
- Access video/audio content through captions or transcripts
- And more

##   
Our Commitments

Veolia is committed to making its digital services—websites (internet, intranet, extranet), mobile apps, software, and public-facing digital infrastructure—accessible to everyone, in compliance with the [**EU Web Accessibility Directive** ](https://eur-lex.europa.eu/legal-content/FR/TXT/?uri=CELEX:32016L2102)and [**WCAG 2.1 AA standards**](https://www.w3.org/TR/WCAG21/).

### Action Plan

- **Audit and evaluation**  
    o A preliminary (non-exhaustive) audit was conducted in February 2025  
    o Key accessibility gaps were identified and documented
- **Strategic Planning**  
    o A multi-year accessibility plan will be published on this page  
    o Objectives are defined on a short-, medium- and long-term basis
- **Training and Awareness**  
     o An accessibility training session (led by Idéance) is planned for webmasters, content managers, and technical teams across Europe  
    o An internal awareness campaign will be launched for all digital content creators
- **Progressive Compliance**  
    o Corrections will be prioritized based on audit findings  
    o A clear implementation schedule will be published
- **Ongoing Monitoring**  
    o A regular monitoring process will be established  
    o Periodic audits will track progress and detect new issues
- **Communication and Transparency**  
    o This accessibility statement will be updated regularly  
    o Users will be informed of progress and initiatives
- **Technology and Regulatory Watch**  
    o Updates on accessibility standards and European regulations will be monitored  
    o Our digital platforms will evolve to remain compliant with future EU accessibility requirements

## Compliance Status

This temporary statement applies to the website « https://www.krugerkaldnes.no».

As of today, this website is **partially compliant** with **WCAG 2.1 AA** due to certain accessibility issues still under review and correction following the audit conducted in February 2025. Full compliance is a priority, and ongoing improvements are underway.

### Establishment Date

This accessibility statement was created on **November 19, 2024**, and last updated in May **2025**.

###   
Feedback and Contact

If you experience any difficulty accessing content or services on this website, please contact us:  
Via our [contact form](/en/accessibility-form "Accessibility form"):  
We aim to respond within 48 hours maximum

###   
Legal Remedies

If you are not satisfied with the response or the issue remains unresolved:

- **Contact the National Enforcement Body**  
      
    Each EU Member State has designated an authority to monitor and enforce the Web Accessibility Directive.  
    Find your national contact point:  
    👉 <https://digital-strategy.ec.europa.eu/en/policies/web-accessibility#monitoring>
- **Or Contact a National Equality Body or Ombudsman**  
      
    Depending on your country, you may also file a complaint through your national equality body or human rights institution.  
    EU directory:  
    👉 https://equineteurope.org/equality-bodies/